Frequently Asked Questions
We get asked a lot of questions. Here are some of the more common questions we are asked to help you decide if Brighter Vision is the right solution for your business…
Are your websites mobile friendly?
YES! All of our websites are 100% mobile responsive. This means that they format perfectly on any device.
If someone views your website on a computer, it formats perfectly.
If they view your website on a tablet, your site reformats to display perfectly.
And if they view your website on a phone, your website will reformat to display perfectly, and put your phone number front and center so all your potential clients need to do is click to call.
Is support included?
YES! All of our customers receive free, lifetime support. And we make really easy to submit a support ticket. All you have to do is email us at email@example.com and one of our team members will get it taken care of for you within 1-3 business days.
What about SEO (Search Engine Optimization)?
For all of our clients, we perform a full-site, manual Search Engine Optimization audit when you come over to our platform. This includes custom rewrites of all your important data so that Google fully understands what your website is about.
Then, every year we provide an additional audit where we re-review your website to ensure it is still sending all of the appropriate signals to the search engines.
How much customization do I get?
As much as you need! We customize every last drop of your website to meet your needs. No two sites are the same with us.
Once you pick from one of our frameworks, we’ll customize the look, colors, textures, images, fonts… Everything. It all gets customized to meet your specific needs and match your business.
No two sites are the same with us. And you don’t get generic.
We’ve even partnered with Big Stock Photo to bring you the world’s greatest selection of stock photography. You get to choose up to ten photos for us to use on your website from Big Stock Photo.
We’ve organized our favorites into folders, so you can easily view the most beautiful sunset photos, waterfall photos, marriage counseling photos etc…. But if you want, you can always hunt for your own and we will purchase and use them for you.
Can you integrate my website with (Facebook, Yelp, Twitter, LinkedIn, PayPal, PsychologyToday etc.)?
YES! We can integrate your website with nearly anything you need us to.
Will my Psychology Today profile be impacted?
Nope! We highly encourage our clients to utilize Psychology Today as it’s a tremendous source of referrals.
Will you transfer my content for me?
Yup! We will transfer all of your existing content to the new site, format it properly, add photos, and make it look tremendous. You don’t have to lift a finger.
Can I keep my domain name?
100%! We build all of our websites on our test servers first. Once you’re ready to go live, we will need access to your domain (we hold your hand through this entire process). When we get access to your domain name, we basically flip a switch and tell the Internet that your site is hosted with Brighter Vision and you’re live.
How much do you cost?
Our costs are very straight forward: $59/month, plus a one-time, $100 setup fee. Support? Included. Hosting? Included. SEO? Included. We hate being nickel and dimed by companies and don’t nickel and dime our customers.
If you pay the year up-front, we waive the setup fee.
You can always switch to month to month the following year… Or, if you want, you can pay the full year up-front again and we give you one month free.
Can I see some sample sites?
Sure! You can view our client showcase here.
I LOVE That New Theme You Just Released… Can You Move My Site to That Theme?
We try to release a new theme every 2-3 months. Sometimes they flop and sometimes they are hits with our clients.
If you see a new Brighter Vision theme and want us to migrate your site to that theme, we most certainly can do that.
Since so much work goes into building and customizing a theme for our clients, we have a one time fee of $99 to re-build your site onto a new theme.
How do you differ from TherapySites?
TherapySites is a great product and service. But we differ from them in many ways. Most importantly, we take a concierge approach to your website. You choose from one of our frameworks and then we customize it uniquely for you, adding in your unique colors, textures, fonts, images etc. This allows you to have a completely unique website that does not look like anybody else’s.
There are a ton of other ways, including our SEO strategy, the system your website is built on, your website’s mobile friendliness, and more! Contact us today and we’d love to chat about these details in greater depth.
Will I be billed for… fill in the blank?
Absolutely not. Our pricing is flat and fixed. $100 setup fee and $59/month. We waive the setup fee if you pay the year upfront.
Oops! I signed up for Brighter Vision and then realized we aren’t a good fit. Can I get a refund?
Even though we think we’re the best website solution for therapists, we understand that Brighter Vision isn’t for everyone. However, as we are a service based business and spend a ton of time learning about you, your business and building you a custom website, our ability to offer refunds is limited.
For monthly subscribers, we are unable to offer refunds at this time. For annual subscribers, if you decide Brighter Vision is not the right solution for you before your first draft is built, we will refund your full amount, minus the setup fee, first month and a $100 cancellation fee.
How long does it take me to get my new website?
Once you sign up with us, you are assigned to a Lead Developer based out of our Colorado office. You are also sent a questionnaire to help us understand your likes, needs and wants.
Your Lead Developer will work with you through the process in selecting a framework and answering the questionnaire. Once a framework is selected, we will begin building.
In about a week we’ll have a first draft ready for you to review, at which point we’ll schedule a screen share where we will review colors and format and make changes on the fly until you are 1,000% happy with your entire site.
At that point we’ll make a final revision of edits, and then begin taking you live.
All in all, the entire process takes 3-4 weeks.
Fill out the form below for a free consultation to see if we’re a good fit: